Find Your Sweet Spot

Tennis players and golfers know what I’m talking about here: The sweet spot is that magical space on the raquet- or club-face which — when you actually hit the ball there — gives you drive and ease and control. Hitting the sweet spot gives you the “ahhh” of shots. Humans have a sweet spot or […]

Who’s next in line?

The Wall Street Journal had a good story on how Frontier Communications set up a succession plan. A few years ago, the CEO matched her key lieutenants with board members for coaching and development. Word is that the system, while not perfect, is working. If CEO Maggie Wilderotter went off to sail the world for […]

A silo-busting leadership thought from Drew Gilpin Faust

Recently, The New York Times interviewed Drew Gilpin Faust, president of Harvard University (and formerly a leader at my alma mater). She told a short story of asking Michael Porter to run a session at a retreat with the deans of Harvard’s various schools, as she sought to “build cohesiveness and integration” across the multi-tentactled […]

Tackling a little-known management issue

Steven DiMaio’s latest blog post on Harvard Business Publishing caught my eye. The title is just great: “How to Train Your Pet Peeve.” And he’s tackling something that management training doesn’t traditionally cover: How to manage the little but persistent interaction reactions that can break down a team, a department, a project or process. It’s […]