Worried about succession? Read here

Does it feel like your organization or company has one perfect person at the top...and no one coming up the ranks behind? Or are you getting ready to move out of the hot seat yourself, and there's no one ready to sit in it? Here's a good, if longish, … [Continue reading]

Are You Managing Visual Learners?

Businesses -- large and small -- tend to default to the written word to manage and get ideas across to teams. Words are easier to produce. They are the commerce of emails.  And most office-software packages have a nice big fat word-processing … [Continue reading]

First sentence: Best of 2014

I'm a word person, but even I stand daunted by the floods and floods of text surround the asking for contributions. The emails and letters never...stop...coming. In many of the asks, the development department kicks off their letter by carefully … [Continue reading]

Good management target: Screamails

We've all gotten them: Emails that are terse, all-capped, copying everyone in the world and sent with HIGHEST PRIORITY. They usually arrive late on a Friday, or even in the middle of the night. These are the emails that make good managers cringe, … [Continue reading]

Make meetings count #2

Meetings. We spend hours in them. We invite too many people. We don't invite the right people. We fail to question whether a standing meeting has outlived its function, or whether a new standing meeting really needs to be born. We confuse throwing … [Continue reading]